Policies

General

Please make us aware of any gift certificates or any other promotional coupons upon booking at the salon/spa. Discount certificates may not be used on holidays or in conjunction with other discounts, promotions or spa packages.

A credit card and a deposit of half are required upon booking all spa packages, group and bridal/special occasion services.

If you must cancel, please respect your service provider's time and do so 10 days prior to your services. Fees may also be deducted from gift card balances for cancellations without proper notice.

Brides

Thank you for taking the time to review our policies that we believe will make everyone’s day more enjoyable! We have a 10 day cancellation policy. Please turn cell phones off or on vibrate upon arrival; it is very distracting and could affect your services.

Please note, we do not allow alcoholic beverages in the Salon or the Spa. We will provide you with our comforting AVEDA tea or ice water. Brides please bring only one guest; it will allow a more pleasurable salon/spa experience and we want you to be comfortable on your wedding day.

Your hair should already be clean and dry when you arrive. If we have to shampoo or blow dry your hair there will be an additional charge. Make sure you remember your tiara or veil and your stylist will be happy to place them for you. There may be an additional charge depending upon the difficulty of placing the piece; this is ultimately up to your stylist. Make sure you are wearing a button or zip up shirt. There may be additional charges that are not reflected in the quote. The quote is just estimate and ultimately up to your stylist.

Finally, please allow plenty of travel time, to make sure you are on time for your appointment so you won’t loose out on any of your services or deposit. We anticipate a very blessed day and wish you and your loved one a blessed life together!

Note: No refunds on services after you leave the salon.

Please call if you have any questions!